Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Pitchr platform (“Pitchr”, “we”, “us”, “our”), operated from Australia. By creating an account or using our services, you agree to be bound by these Terms.

If you are using Pitchr on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

Pitchr provides a PR-as-a-service platform that includes:

• AI-assisted press release generation based on your campaign briefs
• Journalist research and targeted pitch list creation
• Campaign management and tracking through our portal
• Media coverage tracking and reporting
• Human PR strategist review and outreach

We reserve the right to modify, suspend, or discontinue any part of the services with reasonable notice.

To use Pitchr, you must create an account with a valid email address. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Providing accurate and up-to-date account information
• Notifying us promptly of any unauthorised access

We may suspend or terminate accounts that violate these Terms or remain inactive for an extended period.

Pitchr operates on a monthly subscription model. By subscribing, you agree to:

• Pay the applicable monthly fee for your chosen plan (Launch, Growth, Scale, or Enterprise)
• Automatic monthly billing via Stripe unless you cancel before your next billing date
• Campaign allocations are per billing period and do not roll over to the next month

Cancellation

You may cancel your subscription at any time through the Stripe Customer Portal accessible from your account settings. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.

Price Changes

We may adjust pricing with 30 days’ written notice. Continued use after a price change constitutes acceptance of the new pricing.

Your Content

You retain ownership of all content you submit to Pitchr, including campaign briefs, business information, and uploaded materials. By using our platform, you grant us a limited licence to use this content solely for the purpose of delivering our services.

AI-Generated Content

Press releases and other content generated by our AI systems on your behalf are owned by you upon delivery. You are free to use, modify, and distribute this content as you see fit. However:

• You are responsible for reviewing AI-generated content before publication
• We do not guarantee that AI-generated content is free from errors or inaccuracies
• You are responsible for ensuring content complies with applicable laws and regulations

Our Platform

The Pitchr platform, including its design, code, features, and branding, remains the intellectual property of Pitchr. Nothing in these Terms grants you ownership of or licence to our platform beyond the right to use it as a subscriber.

When using Pitchr, you agree not to:

• Use the platform for any unlawful purpose
• Submit false, misleading, or defamatory content in campaign briefs
• Attempt to gain unauthorised access to other users’ accounts or our systems
• Reverse-engineer, copy, or create derivative works from our platform
• Use automated tools to scrape or extract data from the platform
• Harass, abuse, or send unsolicited communications to journalists via information obtained through Pitchr

To the maximum extent permitted by Australian law:

• Our total liability for any claim arising from or related to our services is limited to the fees you paid in the 3 months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• We are not liable for loss of business, revenue, or profits arising from your use of the platform

Nothing in these Terms excludes or limits liability that cannot be excluded under Australian Consumer Law, including guarantees relating to the supply of services.

You agree to indemnify and hold harmless Pitchr, its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms, your use of the platform, or content you submit through Pitchr.

Either party may terminate this agreement at any time. We may terminate or suspend your access immediately if:

• You breach these Terms
• Your payment fails and is not remedied within 14 days
• We are required to do so by law

Upon termination, your right to use the platform ceases. We will retain your data in accordance with our Privacy Policy and applicable legal requirements. You may request data export before account closure.

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

We may update these Terms from time to time. Material changes will be communicated via email or a notice on our platform at least 14 days before taking effect. Continued use of Pitchr after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms, contact us at legal@pitchr.com.au.